Shop Terrain Reviews

Shopterrain.com is known for its curated selection of outdoor living essentials and garden supplies. Popular products include Flyaway Sticks, which offer a natural way to keep bugs at bay, and Floral Lace Battery Pendants, designed to be weather-ready and UV-resistant. For those looking to enhance their outdoor space, Outdoor Fireplaces made from cor-ten steel are a low-maintenance, all-season essential. The Dried Dill Flower Wreaths bring a touch of everlasting floral cheer. In the realm of gardening, customers can find everything from planters to tools to support their gardening projects. The Terrain Digs section features the best seasonal decor, gifts, and more to ready the home for spring. The new arrivals section is constantly updated with fresh finds for the garden and home, including furniture, decor, and gifts that can be enjoyed both indoors and out.

Shopterrain.com accepts a variety of payment methods to accommodate their customers' preferences. Customers can use Visa, MasterCard, American Express, Discover, and Afterpay for their purchases. Additionally, Terrain gift cards and e-gift cards are also accepted. When items are ready to ship, they will be charged to the selected method of payment. For those who prefer to spread out their payments, Afterpay allows purchases to be paid in four equal installments taken every two weeks, with no interest. This service is available for orders between $1 and $2000. It's important to note that while Terrain Cafe gift cards can be purchased online, they can only be redeemed in Terrain Cafe locations and not used for online purchases or in stores.

Shopterrain.com's return policy states that all returns or exchanges must be accompanied by an original sales receipt. Non-plant products can be returned within 30 days of purchase for a refund to the original form of payment at the original selling price. After 30 days, a merchandise credit will be issued. Items with prices ending in 0.97 cents are final sale and not eligible for return or exchange. Furniture items purchased at full price can be returned within 30 days of delivery for a refund of the merchandise cost, but must be in like-new condition and, if possible, in the original packaging. Some furniture, containers, and firepits may be subject to a restocking fee. Live plants are generally not eligible for a refund, but if they arrive damaged or dead, or do not meet expectations, a replacement or refund can be issued upon contacting customer service within 48 hours of delivery.

Regarding the shipping policy, standard delivery takes 5-8 business days, express delivery takes 2-3 business days, and overnight delivery takes 1-2 business days. Shipping fees vary based on order total, with free shipping on orders over $50. Live plants that ship via 2nd day air have a separate shipping charge. Orders may include multiple items arriving in separate packages. Shipping is available to all US territories and APO/FPO/DPO addresses, but international orders are not accepted. Specialty and/or oversized items may require an additional handling surcharge.

Some of the popular products on Shopterrain.com include Flyaway Sticks, which are known for their long burn time and woodsy scent that naturally keeps bugs away. The Floral Lace Battery Pendants are weather-ready and UV-resistant, adding a charming glow to outdoor spaces. For those seeking a durable and stylish outdoor feature, the Outdoor Fireplaces made from cor-ten steel are a low-maintenance option. The Dried Dill Flower Wreaths offer a vibrant, everlasting floral touch to any setting. Additionally, the Terrain Digs section features a selection of seasonal decor, gifts, and more to refresh the home for spring. The new arrivals section is constantly updated with the latest finds for the garden and home, ensuring that customers have access to the newest trends in furniture, decor, and gifts.

Shopterrain.com offers free shipping on orders over $50. For orders under this amount, the shipping costs are determined by the pre-tax value of the order. Standard shipping rates start at $7.95 for orders up to $49.99 and increase incrementally with the order value, reaching up to $52.95 for orders of $500 or more. Express shipping and overnight shipping options are available at higher rates, starting at $27.95 and $32.95 respectively for the smallest order bracket, and increasing to $72.95 and $77.95 for orders of $500 or more. Additionally, live plants that ship via 2nd day air have a separate shipping charge of $16.95. Specialty and/or oversized items may require an additional handling surcharge.

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